Wellness Plans FAQs

Frequently Asked Questions

How is the Prime Wellness Plan different from pet insurance?

The Prime Wellness Plan is different than pet insurance in that some pet insurances do not cover wellness exams and may require co-payments. Our Prime Plan does cover unlimited comprehensive exams. There is no office visit fee. Some pet insurances will reimburse their customers for services, diagnostics, and medications dispensed. The Prime wellness plan does not reimburse for any medications purchased or services rendered that are not included in the plan.

Why are wellness exams important?

Wellness exams are important at all life stages. Young pets are more susceptible to infectious diseases, may be born with congenital defects, and their nutritional needs change with maturity. Middle aged to older pets may be prone to conditions such as arthritis, endocrine diseases such as diabetes, internal organ failure, and tumors. With wellness check ups, your veterinarian may be able to catch these problems in their early stages with examinations and diagnostic tests.

​​​​​​​Once I’m on the plan, do I have to pay anything when I come in to the clinic?

​​You do not have to pay for anything that is included in the plan. Any additional treatments, medications, or diagnostics will need to be paid for at the time of the visit.

What products are included in the retail discount?

Retail includes items such as toys, treats, leashes, collars, Feliway, Adaptil, non-medicated shampoos, non-medicated ear cleaner, candles, fountains, feeders, and dental toothbrushes and toothpaste. Retail offerings may vary at each of our locations. Please contact your easyvet location for the availability of specific items.

Are puppies/kittens accepted on the Prime Wellness Plan?

Puppies and kittens should be placed on the puppy or kitten package before getting on the Prime Wellness Plan.

What vaccines are appropriate for my pet?

​​Dogs: Most dogs require Rabies, Distemper/Parvo, Leptospirosis, and Bordetella vaccines. Puppies will need a series of these vaccines to make sure their antibodies are built up to fight against these diseases.

Cats: Most cats require Rabies, Feline Distemper, and Feline Leukemia vaccines. Kittens will need a series of these vaccines to ensure their antibodies are built up to fight against these diseases.